Cancellation & Refund Policy
Last updated: 26 September 2026
In short: seats are non-refundable once booked. If we cancel the session you get a full refund. If we reschedule and you can't attend the new date, you can ask for a refund within 7 days. Refunds reach your original payment method within 5–7 business days of approval.
Cancellations by you
Registration for the AI Ad Machine masterclass is non-refundable once your payment is complete. This includes not attending the session, joining late or leaving early. Please check the date and time before you register.
If we cancel the session
If ALTTRED MIINDS PRIVATE LIMITED cancels the masterclass, we will refund the full amount you paid. You don't need to request it.
If we reschedule the session
If we move the masterclass to a new date or time, your seat moves with it automatically. If you can't attend the new date, email us within 7 days of our announcement and we will refund the full amount you paid.
Failed or duplicate payments
If money was debited but your registration wasn't confirmed, or you were charged twice, the extra amount is normally reversed automatically by Razorpay and your bank. If it isn't, email us your Razorpay payment ID and we will refund it in full.
Refund timelines
Approved refunds are credited to your original payment method within 5–7 business days of approval, depending on your bank. We don't refund in cash or to a different account.
How to request a refund
Email ganesh@alttredmiinds.com with the subject "Refund request" and include your name, the email or phone number you registered with, and your Razorpay payment ID. We acknowledge every request within 48 hours.