Privacy Policy

1. Who we are

This policy explains how ALTTRED MIINDS PRIVATE LIMITED ("we", "us") handles personal data collected through ai-admachine.com and the AI Ad Machine masterclass. We are the data fiduciary for this data under the Digital Personal Data Protection Act, 2023.

2. Information we collect

• Details you give us: your name, email address and WhatsApp number when you register, and anything you send us when you contact support.
• Payment information: payments are processed by Razorpay. We receive the payment status, order and payment IDs, amount and payment method type, but never your card number, UPI PIN or bank credentials.
• Visit and attribution data: Trace, our in-house registration and attribution system, records the page you visited, the page that referred you, the campaign parameters in the link you clicked (such as UTM and ad IDs), your device type, device model and brand, operating system and browser, device memory and CPU cores, network type and speed, page load time, your steps through the registration form and checkout (for example opening the form or starting a payment), and a random identifier stored in your browser's local storage to recognise repeat visits. Razorpay's checkout script also loads when you visit, so payment opens quickly.
• Technical logs: our hosting provider keeps standard server logs such as IP address and browser type.

3. How we use it

• To process your registration and payment.
• To send your joining details, reminders and important updates by email and WhatsApp.
• To provide customer support and process refunds.
• To understand which ads and campaigns bring registrations, and improve them.
• To prevent fraud and meet our legal and tax obligations.

We don't send you marketing messages unless you separately agree to receive them.

4. Who we share it with

We do not sell your personal data. We share it only with service providers who help us run the masterclass, under confidentiality obligations:

• Razorpay, for payment processing
• Trace, our in-house registration and attribution system, hosted on Vercel
• Zoom, to deliver the live session
• Our email and WhatsApp messaging providers
• Netlify, which hosts this website

We may also disclose data when required by law or by a government authority.

5. Cookies and local storage

This website does not use advertising cookies. Trace stores a random identifier in your browser's local storage, and Razorpay's checkout may set its own cookies to process payments securely and prevent fraud. You can clear these at any time in your browser settings.

6. How long we keep it

We keep your data only as long as needed for the purposes above. Payment and invoice records are kept for the period required by Indian tax and company law; other data is deleted or anonymised when no longer needed.

7. Your rights

Under the Digital Personal Data Protection Act, 2023 you can ask to access a summary of your data, correct or update it, erase it, withdraw your consent, and nominate someone to exercise these rights for you. Email our Grievance Officer to make a request.

8. Security

This website is served over HTTPS, and payments are handled by Razorpay, which is PCI-DSS compliant. We use reasonable safeguards to protect your data.

9. Children

The masterclass is only for people aged 18 or older. We don't knowingly collect data from anyone under 18, and we delete it if we find out we have.

10. Changes to this policy

We may update this policy. The "Last updated" date above shows when it last changed.

11. Grievance Officer

Ken Roby Mathew, Director · ganesh@alttredmiinds.com · +91 70268 60149. We acknowledge complaints within 48 hours and resolve them within one month.